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E-Shop Manager and Social Media Specialist
hace 1 mes
Folklorious is seeking a creative and detail-oriented Part-Time E-Shop Manager and Social Media Associate to join our team. As a key member of our digital commerce team, you will play a crucial role in managing our online shop, enhancing the user experience, and optimizing our brand presence on various social media platforms.
Responsibilities:- Online Shop: Manage the day-to-day operations of our online platform, ensuring it is user-friendly and functional.
- Process and Fulfill Customer Orders: Process and fulfill customer orders in a timely and accurate manner.
- Customer Inquiries and Concerns: Assist in managing customer inquiries and concerns related to online purchases.
- Visual Merchandising: Update and maintain product listings on the online shop platform, curate and manage product displays to maximize visual appeal and sales, create visually engaging banners and promotional content, and implement strategies to highlight featured products and promotions effectively.
- User Experience Optimization: Conduct regular reviews of the website's user experience and recommend improvements, analyze customer behavior and feedback to enhance the overall shopping journey, and implement A/B testing to optimize layout, navigation, and product placement.
- Product Presentation: Ensure accurate and attractive product listings with high-quality images and compelling descriptions, showcase new arrivals and seasonal collections prominently, monitor and maintain inventory levels to prevent discrepancies.
- Social Media Co-Management: Create visually appealing content, including product images, graphics, and short videos for social media, assist in developing and executing engaging social media content to promote our brand and products, monitor and respond to comments, messages, and mentions on social media platforms, and stay updated on industry trends and incorporate them into our social media strategy.
- Qualifications: Previous experience in online shop management and social media for a fashion brand is preferred, strong understanding of e-commerce platforms and social media channels (Instagram, TikTok, Facebook, Pinterest, etc.), strong understanding of e-commerce platforms, content management systems, and front-end technologies, excellent written and verbal communication skills, proficient in graphic design tools and basic photo editing, knowledge of fashion trends and the ability to curate content accordingly, detail-oriented with strong organizational skills, and familiarity with SEO best practices is a plus.
- Remote Work Option: Remote work option on Mallorca-based basis (weekly office meetings).
Folklorious is a cool, hunted accessories & ready-to-wear fashion resource online based in the island of Mallorca, home also to our flagship. We pride ourselves on curating unique pieces from top creative designers and artisans of the world for an eclectic and original look. Folklorious is an invitation to play around with the idea of who we are based on how we feel today, an invitation to explore our style through our inner world. Dare to play? If you are passionate about fashion, the digital arena is your habitat, have a keen eye for detail, and love creating engaging content, we would love to hear from you.
