E-Shop Manager and Social Media Specialist

hace 3 semanas

Palma, Baleares, España Folklorious A tiempo completo
Job Summary

We are seeking a highly skilled E-Shop Manager and Social Media Associate to manage our online shop and enhance our brand presence on various social media platforms.

Key Responsibilities

Online Shop Management:

  • Oversee the day-to-day operations of the online platform, ensuring it is user-friendly and functional.
  • Process and fulfill customer orders in a timely and accurate manner.
  • Assist in managing customer inquiries and concerns related to online purchases.

Visual Merchandising:

  • Update and maintain product listings on the online shop platform.
  • Curate and manage product displays to maximize visual appeal and sales.
  • Create visually engaging banners and promotional content.
  • Implement strategies to highlight featured products and promotions effectively.

User Experience Optimization:

  • Conduct regular reviews of the website's user experience and recommend improvements.
  • Analyze customer behavior and feedback to enhance the overall shopping journey.
  • Implement A/B testing to optimize layout, navigation, and product placement.

Social Media Co-Management:

  • Create visually appealing content, including product images, graphics, and short videos for social media.
  • Assist in developing and executing engaging social media content to promote our brand and products.
  • Monitor and respond to comments, messages, and mentions on social media platforms.
  • Stay updated on industry trends and incorporate them into our social media strategy.
Requirements

Qualifications:

  • Previous experience in online shop management and social media for a fashion brand is preferred.
  • Strong understanding of e-commerce platforms and social media channels (Instagram, TikTok, Facebook, Pinterest, etc.).
  • Strong understanding of e-commerce platforms, content management systems, and front-end technologies.
  • Excellent written and verbal communication skills.
  • Proficient in graphic design tools and basic photo editing.
  • Knowledge of fashion trends and the ability to curate content accordingly.
  • Detail-oriented with strong organizational skills.
  • Familiarity with SEO best practices is a plus.
About Us

Folklorious is a fashion resource online based in Mallorca, curating unique pieces from top creative designers and artisans of the world for an eclectic and original look. We invite you to explore our style through our inner world and join our team of like-minded individuals who share our passion for fashion and the digital arena.

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