Google Workspace Technical Support Specialist
hace 4 semanas
Job Title: Google Workspace Technical Support Specialist
About the Role:
We are seeking a highly skilled Google Workspace Technical Support Specialist to join our team at Devoteam Spain. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, focusing on Google Workspace related topics and customer environments.
Key Responsibilities:
- Provide outstanding technical support for Google Workspace customers
- Follow a logical troubleshooting path to resolve complex issues
- Collect relevant information to provide effective solutions
- Collaborate with internal teams to ensure seamless support
Requirements:
- High level of English and Spanish proficiency
- Basic understanding of web protocols and networking standards
- Ability to research using internal knowledge bases and public documentation
- Basic coding abilities and understanding of DNS
Desirable Skills:
- Knowledge of the OSI stack
- Understanding of SSO and modern API technologies
- Experience with Linux and Windows system administration
What We Offer:
At Devoteam Spain, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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