Google Workspace Technical Support Specialist

hace 4 semanas


Madrid, Madrid, España Devoteam Spain A tiempo completo

Job Title: Google Workspace Technical Support Specialist

About the Role:

We are seeking a highly skilled Google Workspace Technical Support Specialist to join our team at Devoteam Spain. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, focusing on Google Workspace related topics and customer environments.

Key Responsibilities:

  • Provide outstanding technical support for Google Workspace customers
  • Follow a logical troubleshooting path to resolve complex issues
  • Collect relevant information to provide effective solutions
  • Collaborate with internal teams to ensure seamless support

Requirements:

  • High level of English and Spanish proficiency
  • Basic understanding of web protocols and networking standards
  • Ability to research using internal knowledge bases and public documentation
  • Basic coding abilities and understanding of DNS

Desirable Skills:

  • Knowledge of the OSI stack
  • Understanding of SSO and modern API technologies
  • Experience with Linux and Windows system administration

What We Offer:

At Devoteam Spain, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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