Senior Technical Specialist
hace 7 días
Job Title: Senior Technical Specialist - Google Workspace Administrator
About the Role:
We are seeking a highly skilled Senior Technical Specialist to join our Google Workspace administrator team. As a key member of our Digital Workplace Chapter, you will be responsible for providing operational support to affiliates across all divisions and locations in Roche.
Key Responsibilities:
- Provide effective solutions to problems the end users are facing in the technologies falling in the Digital Workplace area, as a 3rd level escalation team.
- Collaborate with stakeholders: Work effectively with clients, internal teams, and vendors to ensure success in different projects.
- Partner with other IT departments to ensure seamless integration of collaboration platforms with existing systems.
- Provide technical consultancy to consumers and stakeholders whenever there are mergers & company acquisitions that involve data migration between platforms.
- Understand client needs and objectives: Analyze business challenges and translate them into technical solutions.
- Document solutions and processes: Create clear and concise documentation to guide future use and maintenance.
Requirements:
- Advanced Google Workspace Administration Skills (Google Core, Mail, Calendar, Drive, Chat, Spaces, Meet, Editors).
- Strong hands-on technical skills, operational background, and working experience with infrastructure technologies and business applications.
- Excellent understanding of collaboration best practices.
- Strong oral and written communication skills in English.
- Available to work afternoon shift.
About Roche:
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.
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