Medical Education Specialist

hace 1 mes

Madrid, Madrid, España IQVIA A tiempo completo

Medical Education Role Overview

The Medical Education Specialist is responsible for providing support to clients of Compliance Services. This team provides services to the pharmaceutical and medical device industries, including HCP/O Engagement and Contracting, KOL Screening and Tiering, Grants Management, Payments Processing, and Transparency Support and Outsourcing.

As a Medical Education Specialist, you will deliver work every day using our proprietary software. Therefore, comfort using technologies is critical. Detailed process orientation and superior communication skills are essential. Experience with pharmaceutical compliance regulations is helpful but not required. Experience with legal contract concepts is also beneficial.

Key Responsibilities:

  • Enter engagements into engagement management systems.
  • Facilitate engagement approval processes.
  • Develop contracts for HCPs using given templates.
  • Communicate with HCPs regarding contracts, obtain signatures, and answer questions.
  • Monitor central mailboxes and respond to inquiries.
  • Raise purchase orders for HCP payments.
  • Support travel arrangements via Client-specified vendors (if applicable).

General Responsibilities:

  • Effectively communicate requests for required information (e.g., missing information, clarification of information, documentation).
  • Provide updates to team management on the status of work and issues addressed.
  • Ensure work delivered is of good quality.
  • Adhere to various policies (i.e., confidentiality, sensitive communication, intellectual property).
  • Respond to client requests for customized reports.
  • Reformat incoming files using Access, Excel, etc. to maintain information in IQVIA usable form.
  • Maintain the integrity and quality of the files.
  • Follow IQVIA quality standards in completing and verifying.
  • Review client requirements with Client Service Reps to ensure clarity on each request.
  • Identify data errors.
  • Advise Client Service Reps in creating custom deliverables.
  • Analyze errors and recovery methods for maintaining the files.

Competency Requirements:

  • Proficiency in MS-Office, Word, Excel, and Outlook.
  • German Native/Bilingual and Professional English Level.
  • Strong PC technical skills in using Excel and Access.
  • Good organizational skills and ability to meet deadlines working within a time-sensitive environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships.
  • Ability to carry out some analysis and information gathering to resolve problems on routine matters.
  • Detail-oriented and the ability to handle multiple priorities while meeting strict deadlines.
  • Internally and work within a team environment.
  • Background in Pharmaceutical compliance desirable, but not mandatory.

Education, Skills, Experience Desired:

  • Bachelor's degree or equivalent.
  • Contracts Management or Reports Analyst experience is a plus.
  • 5 years or more related work experience.

IQVIA is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender, or other "protected status."

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and whatever your career goals, we are here to ensure you get there.

IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

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