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Director of Residences Operations
hace 4 semanas
About Four Seasons Hotels And Resorts:We are a luxury hospitality company with a global presence. We operate in over 100 locations worldwide, offering unparalleled service and exceptional experiences to our guests.
Estimated Salary: $110,000 - $140,000 per year
Job Description:We are seeking an experienced Director of Residences Operations to oversee the day-to-day operations of our Residences department. This individual will be responsible for ensuring seamless execution of all aspects of the Residences' operations, from budgeting and forecasting to staff management and resident relations.
The ideal candidate will possess excellent leadership skills, a strong understanding of financial management principles, and the ability to effectively communicate with residents and staff alike. Fluency in Spanish and English is required, as well as a bachelor's degree in Engineering or a related field.
This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven leader who is passionate about delivering exceptional guest experiences, we encourage you to apply.
Key Responsibilities:- Oversee the day-to-day operations of the Residences department, including budgeting, forecasting, and staff management
- Develop and implement strategies to improve operational efficiency and resident satisfaction
- Maintain a high level of customer service by responding promptly to resident requests and resolving any issues that may arise
- Collaborate with other departments to ensure seamless delivery of services and amenities
- Bachelor's degree in Engineering or a related field
- Minimum of 5 years of experience in a leadership role, preferably in a luxury hospitality setting
- Fluency in Spanish and English
- Excellent leadership and communication skills
- Ability to work independently and as part of a team
- Competitive salary
- Comprehensive benefits package
- Opportunities for professional growth and development
- Complimentary uniforms and dry cleaning
- Shuttle service from San Lucas and San Jose del Cabo to the resort