Strategic Business Solutions Manager

hace 2 días


Barcelona, Barcelona, España Sap A tiempo completo

We are looking for a highly skilled Technical Quality Manager to join our team.

About Us

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

Job Description

The Services Engagement position is responsible for managing long-term relations between our customers and SAP, ensuring successful adoption of SAP solutions. This role oversees the entire solution life-cycle and is responsible for managing the delivery of Premium Engagement (PE) services.

This includes:

  • Understanding and analyzing the customer's business goals.
  • Establishing Engagement Setup, Strategy & Governance; planning and managing the services to be delivered.
  • Organizing the positioning and delivery of PE services.
  • Recognizing potential risks and issues, and developing plans for their mitigation.
  • Managing escalations in critical situations.

The ideal candidate will have a strong understanding of the customer's business goals and the ability to provide holistic support across all SAP solutions used by the customer.

What We Offer

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Our estimated salary range for this position is $120,000 - $180,000 per year, depending on location and experience.

Requirements

To be considered for this role, you should have:

  • Skilled in relationship building, trust creation, prioritization, and networking.
  • A proven track record in addressing business concerns and demonstrating how services can provide added value.
  • Demonstrated understanding of SAP-customers' expectations and requirements, with experience in developing sustainable IT-strategies.
  • Comprehension of principles and methodologies related to cloud service delivery.

You will also need to have solid IT and Project Management background, with a focus on efficient and customer-centric operations.

About You

We are an equal opportunities employer and welcome applications from diverse candidates. Our company culture is focused on helping our employees enable innovation by building breakthroughs together.



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