Iberia Country IT Manager
hace 1 semana
**About Schneider Electric**
We empower organizations to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment. Our energy and automation digital solutions enable efficiency and sustainability in Homes, Buildings, Data Centers, Infrastructure, and Industries.
Schneider Digital Overview
Schneider Digital is a global organization spread across 303 locations in 60 countries with over 2300 staff. We manage all IT needs for Schneider Electric, working closely with major Global IT Service Providers.
About This Role
We are seeking an experienced IT professional to fill the position of Business Relationship Manager for Iberia Do-524. As the representative from Schneider Digital, you will be responsible for managing relationships with Business Units (BUs) in Country Iberia.
Your Key Responsibilities
- To become the partner for the Business for all IT related topics in the country in relation with projects, services, and equipment.
- Represent Schneider Digital in the country in front of Business Managers, establishing sound relationships with functional key users and other key stakeholders.
- Manage our delivery Partners for the country.
- Drive effective support processes, coordinating external and internal support teams.
- Operational service support for local infrastructure and local applications.
- Ensure the quality of support for Business, following up on KPIs in line with SLAs and managing escalations when needed.
Trends, Improvements, and Rationalization Opportunities
You will identify trends, improvements, or rationalization opportunities across the local application and infrastructure landscape, reporting IT results to country/site management.
Defining and Managing IT Scenarios
You will contribute to defining and managing IT scenarios (business and architectural framework wise), assuming the role of 'integrator' between business and IT issues.
The Ideal Candidate
We are looking for a skilled and experienced IT professional who can effectively communicate technical concepts to non-technical stakeholders. A strong understanding of IT operations, project management, and business processes is essential for this role.
Estimated Salary Range: €65,000 - €85,000 per year
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