Program Coordinator for Special Projects

hace 3 días

Madrid, Madrid, España Ie University A tiempo completo
Program Coordinator for Special Projects

IE University is seeking a highly organized and detail-oriented Program Coordinator to join its Lifelong Learning Department. The successful candidate will be responsible for the delivery and day-to-day management of projects and activities related to IE's corporate programs in the SELA Region.

Key Responsibilities:
  • Interaction with Participants: Meet with participants to solve issues, offer advice, and/or give support with empathy, sensitivity, and a professional customer-oriented approach.
  • Support participants in the admission process, managing registration applications and formalizing enrollment.
  • Manage (written and oral) communications with corporate participants, including all written regular communications and information points; presentations and information sessions; etc.
  • Using corporate participants' feedback, identify ways to improve their experience with IE.
  • Assist participants and faculty before, during, and after the program.
  • Interaction with Professors and other departments: Liaise with professors to plan the program sessions, trips. Communicate with Professors to solve participant's requests or support to the Program Management. Request feedback, ensure timely submission, syllabi, etc. and provide ongoing support to faculty members and teaching staff.
  • Collaborate with other IE Departments to ensure a successful participant experience.
  • Internal Development: Proactive on learning the internal processes, platforms, and tools to deliver top-quality programs. Actively coordinate with the Program Managers to distribute and be aligned with the preparation and delivery of the programs.
Requirements:
  • Bachelor's degree.
  • Fluent in English and Spanish, as this position requires both languages every day.
  • Cultural awareness to coordinate a multinational group of stakeholders.
  • Strong project management capabilities.
  • Oriented to detail and well-organized.

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