Operations Director

hace 7 días


Madrid, Madrid, España Zoomo A tiempo completo

**About Zoomo**

At Zoomo, we're revolutionizing urban transportation with our cutting-edge light electric vehicles. Our platform is used by major logistics companies worldwide, including Amazon, FedEx, and UberEats. We're expanding rapidly, and we need an experienced operations leader to drive growth in our Spanish market.

**Your Role**

We're looking for a seasoned operations expert to join our team as an Operations Director. You'll be responsible for scaling our fleet operations, field operations, logistics, and safety teams across Spain. Your primary objective will be to design and execute winning operations strategies that drive business growth, improve efficiency, and enhance customer satisfaction.

**Key Responsibilities**

You'll work closely with our European Heads of Operations and General Managers to develop and implement operational strategies that meet our ambitious targets. Key responsibilities include:

  • Scaled fleet operations, ensuring seamless service delivery to customers
  • Hiring, training, and managing a high-performing team to support our growth ambitions
  • Designing and implementing efficient shop and warehouse operations across the country
  • Establishing global standards for key operational metrics, such as fleet availability, labor spend, and customer satisfaction
  • Leading safety initiatives to ensure riders and employees remain safe at scale

**Requirements**

To succeed in this role, you'll need:

  • 5+ years of experience in operations management at a fast-growing company
  • A proven track record of operational excellence, with a focus on scalability and efficiency
  • The ability to adapt quickly in a dynamic environment and lead cross-functional teams
  • Strong analytical skills, with a bias towards action and data-driven decision making
  • An insatiable curiosity and passion for innovation

**What We Offer**

As a member of our team, you can expect a competitive salary (€80,000 - €110,000 per annum) and a comprehensive benefits package. We're committed to creating a culture of performance and growth, where you'll have opportunities to develop your skills and advance your career.


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