Global CRM Strategist

hace 3 semanas


Madrid, Madrid, España Fever España A tiempo completo

At Fever España, we're on a mission to democratize access to culture and entertainment. To achieve this, we've developed a proprietary technology that inspires a global community of over 125 million people through personalized and curated experiences in their local city.

About the Role

We're seeking an experienced Global CRM Strategist to lead our global CRM initiatives focusing on growth and development. As a key member of our team, you will be responsible for leading the planning, creation, and execution of CRM campaigns across multiple channels (email, push notifications, SMS, WhatsApp) aimed at engaging, retaining, and growing the user base and revenue generated through these channels.

Data-Driven Decision Making

You will analyze user behavior, campaign performance, and customer feedback to improve messaging, segmentation, and overall CRM effectiveness continuously. Your data-driven approach will help us make informed decisions and drive business impact.

Cross-Functional Collaboration

As a Global CRM Strategist, you will work closely with marketing, product, and data teams to align CRM strategies with business goals, ensuring a seamless and personalized user journey across all touchpoints.

Requirements

To succeed in this role, you will need:

  • A bachelor's degree in engineering (civil, industrial, telecommunications, or aeronautics) or a background in maths, statistics, data analytics, or strategy.
  • At least 5 years of experience in a business analytics role.
  • A high level of English; Spanish is a plus.
  • Proven experience in multi-channel CRM campaigns, with hands-on expertise in designing, executing, and optimizing email, push notifications, SMS, and WhatsApp campaigns.
  • Experience working with Salesforce Marketing Cloud is a plus.

Compensation Package

The estimated salary for this position is around $120,000 per year, depending on your experience and qualifications.


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