Senior CRM Strategist

hace 4 días


Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completo
Job Title: Senior CRM Strategist

We are seeking a highly skilled Senior CRM Strategist to join our team at Merck Gruppe - MSD Sharp & Dohme. As a key member of our CRM department, you will be responsible for supporting our Omnichannel Strategy – CRM area by coordinating business as usual activities and consolidating and evolving our CRM landscape.

Main Responsibilities:
  • Data management and processing data change requests with customer data
  • Ensure data collection and accuracy across CRM ecosystem
  • Understand CRM compliance with Data Protection and Privacy Laws (GDPR) and act in accordance with these when conducting CRM activities

In addition to your technical skills, you will need to possess excellent interpersonal communication skills, with the ability to effectively interact with a variety of stakeholders, both at local and international levels.

Requirements:
  • Bachelors or master degree from an accredited institution
  • 3 years experience in the pharmaceutical industry
  • Experience in CRM administration in Salesforce based solutions (preferably Veeva)
  • Proficiency with Microsoft Office tools, with special attention to excel

Benefits:
The successful candidate will have access to ongoing training and development opportunities, as well as a competitive salary of $80,000 per annum. We also offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

About Us:
We are proud to be a company that embraces diversity, equity, and inclusion. We strive to create a workplace where everyone feels valued, respected, and empowered to succeed. Our mission is to improve human lives through innovation and excellence in healthcare. Join us in making a difference
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