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Customer Service Representative
hace 2 meses
Job Summary
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Mytheresa. As a Fashion Advisor, you will be responsible for providing exceptional support to our international premium clients, ensuring a seamless and personalized shopping experience.
Key Responsibilities:
- Provide advisory and support services to clients regarding order processing and product information.
- Answer client inquiries and resolve issues in a timely and professional manner.
- Collaborate with internal teams, including Payment, Warehouse, and Shipping, to ensure efficient order fulfillment.
- Develop and maintain a deep understanding of our products and services to provide expert advice to clients.
Requirements:
- Native verbal and written knowledge of UK English.
- Previous experience in customer-facing roles or service-oriented industries.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and inclusive work environment.
- Access to exclusive employee discounts and perks.
About Mytheresa:
Mytheresa is a leading global digital luxury shopping platform, dedicated to providing a unique and exceptional shopping experience for high-end luxury shoppers. We are passionate about creating a diverse and inclusive team that shares our values and commitment to excellence.
