Customer Service Representative

hace 2 semanas


Santander, Cantabria, España Patrique Mercier Recruitment A tiempo completo

About the Role:

Patrique Mercier Recruitment is seeking a highly skilled Spanish Language Customer Service Representative to join our team in Greece. As a key member of our customer service team, you will be responsible for providing exceptional support to our Spanish-speaking customers, addressing their inquiries, resolving issues, and ensuring a top-notch customer experience.

Key Responsibilities:

  • Manage customer inquiries via phone, email, and chat in Spanish and English
  • Provide detailed information about products and services
  • Effectively resolve customer complaints and queries
  • Maintain accurate records of customer interactions in our systems
  • Collaborate with team members to improve service quality and efficiency

Requirements:

  • Fluency in Spanish and English, both written and spoken
  • Previous experience in customer service is preferred
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Able to manage multiple tasks and prioritize effectively
  • Detail-oriented with a commitment to delivering high-quality service
  • Proficient in using computer systems and customer service tools

Benefits:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)


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