Customer Service Representative
hace 2 semanas
About the Role:
Patrique Mercier Recruitment is seeking a highly skilled Spanish Language Customer Service Representative to join our team in Greece. As a key member of our customer service team, you will be responsible for providing exceptional support to our Spanish-speaking customers, addressing their inquiries, resolving issues, and ensuring a top-notch customer experience.
Key Responsibilities:
- Manage customer inquiries via phone, email, and chat in Spanish and English
- Provide detailed information about products and services
- Effectively resolve customer complaints and queries
- Maintain accurate records of customer interactions in our systems
- Collaborate with team members to improve service quality and efficiency
Requirements:
- Fluency in Spanish and English, both written and spoken
- Previous experience in customer service is preferred
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- Able to manage multiple tasks and prioritize effectively
- Detail-oriented with a commitment to delivering high-quality service
- Proficient in using computer systems and customer service tools
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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