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Commercial Processes Transformation Lead
hace 1 mes
Transforming Business Processes for a Smoke-Free Future
We are seeking a highly motivated and experienced Commercial Processes Transformation Lead to join our team at Empresa Reconocida. In this role, you will be responsible for deploying key cross-channel experiences and improving existing Consumer Journeys.
- Lead the implementation of new Consumer Journeys designed by our CX team, ensuring omni-channel consistency and efficient processes.
- Monitor and analyze Consumer Journeys and key cross-channel business processes to identify opportunities for improvement.
- Develop and implement processes to track and measure the effectiveness of Consumer Journeys.
About the Role
This is a unique opportunity to shape the future of our organization and contribute to the development of a smoke-free business model. As a Commercial Processes Transformation Lead, you will work closely with cross-functional teams to drive business growth and improve customer experience.
Requirements
To be successful in this role, you will need to have:
- Experience in process improvement and change management.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Excellent communication and collaboration skills.
About Us
Empresa Reconocida is a leading company in the industry, committed to delivering a smoke-free future. We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.
