Financial Transaction Specialist
hace 4 semanas
We are seeking a skilled Payment Operations Specialist to join our team at Gaming Innovation Group. As a key member of our payments team, you will play a critical role in ensuring the smooth processing of payments and resolving any issues that may arise.
Main Responsibilities:
- Payment Processing: Ensure timely and accurate processing of payments, including withdrawals and deposits.
- Issue Resolution: Investigate and resolve any payment-related issues, providing excellent customer service and communication.
- Collaboration: Work closely with internal teams, including Customer Operations, Risk and Fraud, and Player Safety, to ensure seamless payment processing and issue resolution.
- Compliance: Ensure adherence to company policies and regulatory requirements, including Responsible Gaming.
Requirements:
- Experience: Minimum 1-year experience in payment operations or a related field.
- Knowledge: Extensive knowledge of payment methods and platforms, including Devcode/PiQ and Tecnalis/Alira.
- Skills: Proficient in Microsoft Office, Google Workspace, and Atlassian products, with excellent communication skills in English.
What We Offer:
A dynamic and challenging work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for payment operations, we encourage you to apply for this exciting opportunity.
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