Customer Service Representative for Banking Sector

hace 4 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

As a Customer Service Representative for Banking Sector at Blu Selection, you will be the first point of contact for clients of a leading financial services provider. Your role will involve handling client inquiries, technical complaints, and questions related to online banking and the phone app. You will provide end-to-end solutions for technical questions, assist clients with questions about their cards, accounts, payment status, and fraud, and maintain security procedures around sensitive data.

Key Responsibilities:

  • Handle client inquiries and technical complaints via phone and email
  • Provide technical support and solutions for online banking and phone app issues
  • Assist clients with questions about their cards, accounts, and payment status
  • Maintain security procedures around sensitive data

Requirements:

  • Native level of Dutch and good level of English
  • Interest in the banking sector
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle sensitive data reliably


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