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Crm Operations Specialist
hace 1 mes
We are seeking a highly motivated Crm Operations Specialist to join our dynamic team at Storio Group. As a key member of our CRM Operations team, you will be responsible for building customer loyalty across all our markets and brands.
Key Responsibilities- Support the team in implementing and analyzing email marketing campaigns that drive customer value and growth.
- Collaborate with multiple marketing, creative, and customer insight departments in a multicultural e-commerce environment.
- Creation, testing, sending, analysis, and reporting of email marketing campaigns for all our brands and European markets.
- Creation of promotions and landing pages.
- Analysis of customer comments and suggestion of improvements for our campaigns.
- Implementation and analysis of A/B tests.
- Collect and report information from competitors (competitive intelligence).
- Support on CRM-related projects, particularly the large CRM tool migration project.
- Currently enrolled in a bachelor's degree or master's degree program in Business Administration, Marketing, or a related field.
- Prior experience in digital marketing is a plus.
- Strong analytical mind, structured, and able to manage tight deadlines.
- Fluent level of English to communicate daily, written and orally, with team members and international teams.
- Autonomous, proactive, and curious, with a fresh perspective.
- Understanding of Microsoft Office Suite and/or Google Workspace.
- Ability to work independently and as part of a team.
- A sector of activity at the cutting edge of technology.
- A fantastic working environment at our WeWork Barcelona office.
- Participation in regular team gatherings and events.
- Collaboration with an international team with strong values.
- Hybrid working environment.
- Flexible schedule.
- Eligible for PTO days (paid time off).
We are Storio Group, a place where life's stories are made, crafted, and shared. We create new ways to pass memories and stories between people and generations. Our innovative technology enables customers to easily personalize their creations to keep for themselves or share as the most thoughtful of gifts.
Every single one of our employees brings something unique to Storio Group and leaves a lasting imprint on our work, our culture, and our company. We believe in fostering an environment where everyone can thrive and contribute to our shared success.
We act with heart, give our best, own all we do, embrace curiosity, and find the joy in what we do.
We are committed to promoting equal opportunities in employment regardless of age, disability, marital or civil partner status, pregnancy or maternity, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
