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Customer Experience Specialist

hace 2 meses

Alcalá de Henares, Madrid, España Yugo A tiempo completo
{"h1": "Be a Part of Something Big at Yugo", "p": "At Yugo, we're on a mission to connect young people to opportunities and students to amazing spaces. We're looking for someone who shares our passion for making a positive impact and wants to be part of a team that's shaping the future.

As a Service and Sales Assistant, you'll be part of a global team that's dedicated to providing exceptional service to our students. You'll be responsible for managing the student experience, handling sales and administrative tasks, and ensuring the smooth operation of our spaces.

If you're a people person with a passion for sales and customer service, we want to hear from you

**Key Responsibilities:**

* Manage the student experience, including sales, customer service, and administrative tasks
* Ensure the smooth operation of our spaces, including managing communication and completing key administrative tasks
* Handle complaints and provide excellent student experiences
* Work collaboratively with the team to achieve goals and objectives

**What We're Looking For:**

* A proactive and problem-solving individual with strong customer service skills
* Highly organized with the ability to take on multiple tasks regularly
* Intermediate skills in using MS Office and online systems/databases
* Resilience and adaptability, as well as a great cultural diversity awareness
* Qualification and/or willingness to undertake training for Carbon Literacy

**What We Offer:**

* A competitive salary of EUR €9,000.00/Yr.
* 5 weeks' annual leave (25 days) + Additional 6 days of Easter and 8 days of Christmas
* Additional 'YuDay' which is a paid day off every year to spend as you wish to support your wellness journey
* Access to a whole host of perks like discounts on groceries, gym memberships, travel, and entertainment
* Social events and more

If you're passionate about making a difference and want to be part of a dynamic team, we encourage you to apply"}