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Strategic Change Manager

hace 2 meses

Madrid, Madrid, España The Cigna Group A tiempo completo

About Cigna Healthcare

Cigna Healthcare International Health Delivery Services (IHDS) is a healthcare and health services provider offering the highest standards of care to protect people's health and well-being. We make healthcare easy to understand and provide the expertise people need to make informed health decisions.

Main Responsibilities:

  • Develop and implement change management strategies and plans to maximize employee adoption and usage of required changes.
  • Drive faster adoption, higher ultimate utilization of changes, and proficiency with the changes that impact employees who must use the changes in their daily work.
  • Develop a structured methodology for change management activities and support communication efforts in close collaboration with the Communication Team.
  • Assess the change impact and collaborate with senior leadership and cross-functional teams to identify change impacts.
  • Develop impact analysis and change readiness framework, mitigation strategies to address potential resistance and challenges, and support training efforts.
  • Provide coaching and support to leaders and managers to help them lead their teams through change.
  • Analyze the effectiveness of change initiatives and establish metrics and KPIs to track the effectiveness of change initiatives and ensure continuous improvement.