High Voltage Solutions Specialist
hace 4 semanas
Hitachi Energy, a globally recognized leader in power transmission and distribution, is implementing digital solutions to improve efficiency and quality.
The company's High Voltage Products division is seeking an experienced Technical Support Specialist to join its Application Management Service team.
As a key member of the team, you will be responsible for analyzing and resolving technical issues, providing expert support to clients and internal teams, and collaborating with developers to improve the platform.
We value development potential and attitude as highly as actual experience, so we are interested in getting to know talented individuals who can contribute to our success.
We offer a stimulating work environment where you will be an important team player in delivering world-class technology.
Key Responsibilities:
- Provide technical support to clients and internal teams
- Troubleshoot and resolve issues related to software systems
- Document and communicate solutions to clients and internal teams
- Maintain and improve standard operating procedures
- Collaborate with developers to identify and resolve software bugs
- Ensure software systems are up to date and functioning properly
- Contribute to product development during testing, release, and hyper-care of new functionality
Requirements:
- Bachelor's degree in computer science or related field
- 2-4 years of experience in technical support or development
- Experience working in applications using .Net Core, C#, MS SQL
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Fluent in English and Spanish
What We Offer:
- A competitive salary of $80,000 - $110,000 per year, depending on grade and experience
- Flexible working arrangements
- Meal allowance
- Life insurance
- Medical check-up
- Psychological assistance
- Language trainings
- Coaching & Assessments
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