Senior Quantitative UX Researcher
hace 2 días
We are seeking a highly skilled Quantitative UX Researcher to join our team at Dow Jones. As a Quantitative UX Researcher, you will play a critical role in driving efforts to transform and improve users' digital experiences, using data & insights to inform product and UX priorities while maintaining a constant cycle of feedback and iteration to ensure progress.
Key Responsibilities- Lead User Needs and Behaviors: Play a lead role in helping partners in UX and Product understand user needs and behaviors.
- Generate Insights: Generates insights that both fuel ideation and evaluate designs, including understanding current state and behavior, as well as analyzing the impact of changes to the user experience.
- Investigate User Behavior: Investigates user behavior and user needs using empirical research methods such as logs analysis, survey research, path modeling, and regression analysis.
- Define and Measure Quantitative UX Topics: Defines and measures quantitative UX topics, goals and metrics in collaboration with Experience Designers, Experience Architects, Data Scientists, Engineers and Product Managers.
- Analyze and Interpret UX Data: Gathers, analyzes and makes sense of UX data and usage metrics to better understand behavior. Generate essential inputs for designing useful, usable products that meet and exceed user needs.
- Design and Execute Research Studies: Works independently to design, execute and analyze quantitative research studies.
- Run Surveys and Experimental Design Tests: Runs large-scale surveys, experimental design tests, statistical analyses, developing reports and building dashboards.
- Use Data and Analytics Tools: Uses methods and tools that include survey research, in-product testing, behavioral analytics, regression analysis, and logs analysis.
- Examine Existing Data and Product Designs: Examines existing data and product designs to generate hypotheses and plans for high-impact research.
- Work with Data Teams: Works with data teams to query and synthesize insights that support designers' or product managers' hypothesis.
- Passionate about Turning Research Insights into Actionable Recommendations: Passionate about turning research insights into actionable recommendations.
- Education and Experience: Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
- Product Research Experience: 3+ years of product research experience in an applied setting.
- Statistics and Data Analysis: Experience with descriptive, inferential, and multivariate statistics (t-test, correlations, regression analysis), and experimental design.
- Behavioral Data Analysis: Experience with analyzing and presenting behavioral data from Adobe Analytics as well as user testing data from UserZoom and Optimal Workshop.
- Survey Design and Analysis: Familiarity with survey design and analysis, ability to write eloquent, accessible surveys in user-friendly language that maximize learnings while minimizing cognitive load on respondents.
- Data Visualization and Communication: Ability to translate complex data into actionable insights and concrete recommendations for improving the user experience.
- Collaboration and Communication: Strong proficiency with G-suite products and experience with professional collaboration tools such as Jira, Miro, Confluence and Airtable.
- Industry Standard Digital Product Design Tools: Experience with industry standard digital product design tools (Figma, Adobe CC, Miro).
- User-Centered Design Principles: Understanding of user-centered design principles.
- Excellent Communication Skills: Excellent written and verbal communication skills with the ability to present research findings and recommendations to both technical and non-technical stakeholders.
- Executive Leadership Experience: 5 years of experience conducting UX research on products and working with executive leadership (Director level and above).
- Research to Strategic Narrative: Experience translating research findings into strategic narratives.
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