Salesforce Implementation Specialist

hace 4 semanas


Barcelona, Barcelona, España Omega Crm A tiempo completo

Job Description:

Omega CRM, a leading Customer Experience services company, is seeking a skilled Salesforce Consultant to join our team.

Key Responsibilities:

  • Analyze business requirements and design functional solutions in Salesforce projects.
  • Implement and configure Salesforce solutions to meet client needs.
  • Provide effort estimations and collaborate with the project team to ensure successful project delivery.
  • Analyze and improve application performance, and collaborate with technology providers as needed.
  • Contribute to the validation of the solution against functional requirements and ensure compliance with software quality standards.
  • Generate functional documentation for completed projects and share knowledge within the Omega community of practice.

Requirements:

  • Minimum 4 years of experience in Salesforce administration, configuration, and consulting roles.
  • Experience in Field Service is a plus.
  • Experience with different Salesforce clouds, such as Sales, Service, and Community.
  • Experience with Agile methodology.
  • Fluent English language skills, with French as a plus.

What We Offer:

  • Permanent contract with flexible schedule.
  • Certifications plan to improve skills and obtain official certifications from main partners.
  • Home office arrangement with support.
  • Flexible retribution, including public transport ticket and meal ticket.
  • Health insurance.
  • Professional development opportunities to evolve and grow within the company.

About Us:

Omega CRM is a Merkle & Dentsu company with over 20 years of experience in Customer Experience services. We accelerate business experience (BX) for our customers through 360 solutions that combine technology and data to deliver omnichannel experiences in fields like Customer Services, eCommerce, Analytics, and Marketing. We target companies from various sectors, including Retail, Life Sciences, Manufacturing, Education, Non-Profit, and NGO. As one of the top 3 Salesforce partners in Europe, we have a team of over 500 people from 24 nationalities based in Spain and France, with a strong focus on innovation and knowledge sharing.



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