Dealer Support Agent
hace 4 semanas
About the Role:
We are seeking a highly skilled Dealer Support Agent to join our team. As a Dealer Support Agent, you will be responsible for providing exceptional customer service and support to our dealer network.
Key Responsibilities:
- Car handovers, appointments, and documentation
- Remarketing activities and Fleet support
- Vehicle order, delivery, and registration issues
- Support with orders, order changes, and delivery questions
Requirements:
- Excellent communication and sales argumentation skills
- High administrative skills and experience in order support, sales support, or fleet support
- Ability to prioritize matters and work in a structured way
- Good cooperation skills and ability to contribute to the team's positive development
What We Offer:
- Full-time indefinite contract
- 40 hours a week, Monday – Friday
- Part of a great team of professionals in an internationally consolidated company
- Global vision of the automobile sector, interacting with clients, suppliers, consultants, and dealers
Benefits:
- Collective purchasing portal with great discounts for employees
- Flexible remuneration plan (medical insurance, transportation card, food card, training...)
- 23 working days according to collective agreement + 3 extra days
About Us:
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry-leading expertise that spans:
- Parts, Accessories & Service Performance
- Actionable Insights
- Diagnostics & Repair Enhancement
- Warranty and Repair Efficiency
- Technical Information
- Learning Solutions
We are a company that has been building trust since 1931, and our proven track record means that we now partner with almost every car manufacturer on the market.
Our Purpose:
To empower Movers and Makers to thrive in our ever-changing world.
Our Vision:
To be clients' first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.
Our Mission:
We harness our expertise in mobility, the creativity of our global teams, and the power of technology to craft tailored, sustainable, and innovative solutions.
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