Dealer Support Agent

hace 4 semanas


Madrid, Madrid, España Msx International Inc. A tiempo completo

About the Role:

We are seeking a highly skilled Dealer Support Agent to join our team. As a Dealer Support Agent, you will be responsible for providing exceptional customer service and support to our dealer network.

Key Responsibilities:

  • Car handovers, appointments, and documentation
  • Remarketing activities and Fleet support
  • Vehicle order, delivery, and registration issues
  • Support with orders, order changes, and delivery questions

Requirements:

  • Excellent communication and sales argumentation skills
  • High administrative skills and experience in order support, sales support, or fleet support
  • Ability to prioritize matters and work in a structured way
  • Good cooperation skills and ability to contribute to the team's positive development

What We Offer:

  • Full-time indefinite contract
  • 40 hours a week, Monday – Friday
  • Part of a great team of professionals in an internationally consolidated company
  • Global vision of the automobile sector, interacting with clients, suppliers, consultants, and dealers

Benefits:

  • Collective purchasing portal with great discounts for employees
  • Flexible remuneration plan (medical insurance, transportation card, food card, training...)
  • 23 working days according to collective agreement + 3 extra days

About Us:

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry-leading expertise that spans:

  • Parts, Accessories & Service Performance
  • Actionable Insights
  • Diagnostics & Repair Enhancement
  • Warranty and Repair Efficiency
  • Technical Information
  • Learning Solutions

We are a company that has been building trust since 1931, and our proven track record means that we now partner with almost every car manufacturer on the market.

Our Purpose:

To empower Movers and Makers to thrive in our ever-changing world.

Our Vision:

To be clients' first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

Our Mission:

We harness our expertise in mobility, the creativity of our global teams, and the power of technology to craft tailored, sustainable, and innovative solutions.



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