Business Development Specialist With German, EU Compliance Expertise
hace 2 semanas
Overview
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices.
About the Role
This role supports Amazon Selling Partners on their journey to grow their businesses and sell across Europe, meeting all their sustainable compliance needs. The ideal candidate will have excellent communication skills, fluency in German and English, and experience working in a customer-facing environment.
A Day in the Life
Your day will progress driving seller engagement to help selling partners identify their compliance needs and guiding them through new & existing legislative requirements to ensure friction free selling on Amazon platforms. You will speak with Sellers in different countries via phone and email and use various internal tools. You will also work with various internal teams to support new projects and launches, capture feedback and suggest process improvements to continue raising the bar in seller experience.
BASIC QUALIFICATIONS
- Language: Fluent in German and English
- 6 + months experience within a customer service/contact center environment would be an advantage.
- Demonstrated desire to expand skills into new areas.
- Effective communication, composure, and professional attitude.
- Exemplary performance record, particularly with regard to quality & productivity.
- Computers & Internet savvy. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
PREFERRED QUALIFICATIONS
- Other EU languages such as French, Spanish or Italian would be an advantage.
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