Claims Quality Assurance Expert

hace 1 día


Madrid, Madrid, España Berkshire Hathaway Specialty Insurance A tiempo completo

Berkshire Hathaway Specialty Insurance is a leading global provider of commercial property, casualty and specialty insurance coverages. We are seeking an experienced Claims Quality Review Specialist to join our Global Claims Quality Assurance team.

About the Role

We are looking for a skilled professional with 3-5 years of experience in handling claims for a commercial insurance carrier. The ideal candidate will have excellent interpersonal communication skills, ability to thrive in a team environment, and strong analytical skills. The successful candidate will be responsible for reviewing and evaluating closed and open claim files against our Claims Service Standards, identifying areas for improvement, and developing recommendations for continuous improvement initiatives.

Key Responsibilities

  • Review and evaluate closed and open claim files to ensure compliance with our Claims Service Standards
  • Identify areas for improvement and develop recommendations for continuous improvement initiatives
  • Collaborate with internal stakeholders to implement changes and improve claims handling processes
  • Analyze data to identify trends and patterns in claims performance
  • Prepare specialized analytic reporting for multiple lines of business and regions

Requirements

  • 3-5 years of experience handling claims for a commercial insurance carrier
  • Excellent interpersonal communication skills
  • Ability to thrive in a team environment and handle multiple tasks simultaneously
  • Strong analytical skills and attention to detail
  • Proficient in MS Excel, Word, and PowerPoint

What We Offer

  • A competitive salary package, estimated at $90,000 - $120,000 per year, based on location and experience
  • The opportunity to work with a global leader in the insurance industry
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities


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