Claims Quality Assurance Specialist

hace 5 días


Madrid, Madrid, España Chubb A tiempo completo

Job Summary
We are seeking a highly skilled Claims Quality Assurance Specialist to join our team in Europe. This role will focus on ensuring compliance with COG Best Practices and Operational Control processes within the claims division.

About You
The ideal candidate will have 7 or more years of technical claim adjusting experience, with specialization in two major lines of business (Property, Liability, A&H, etc.). Fluency in a second European language is desirable. In addition to technical expertise, you should possess excellent communication and interpersonal skills to work effectively with diverse internal stakeholders, external partners, and customers.

Main Responsibilities

  • Support the delivery of the European claims quality assurance plan to maintain performance improvement within the claims division.
  • Lead niche/technical reviews within Europe and support line of business experts in review delivery.
  • Deliver audit and operational claims training to ensure effective implementation of QA processes.
  • Ensure remediation plans are put in place where necessary and tracked in accordance with Chubb standards.
  • Collaborate with claim management to develop important action plans detailing tasks, resources, and time frames for improving claim handling.

Benefits
This role offers a competitive salary range of €60,000 - €80,000 per annum, depending on experience. The position also provides opportunities for professional growth and development, as well as a collaborative and dynamic work environment.

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