Claims Quality Assurance Specialist for Commercial Insurance

hace 18 horas


Madrid, Madrid, España Berkshire Hathaway Spec Ins A tiempo completo

Berkshire Hathaway Specialty Insurance (BHSI) is a leading global provider of commercial property, casualty, and specialty insurance solutions. We value our relationships with clients and brokers worldwide and strive to deliver exceptional service and claims handling standards.

We are seeking an experienced Claims Quality Review Specialist to join our Global Claims Quality Assurance team. This role will be based in one of our main European locations, including London, Cologne, Paris, Madrid, or Dublin.

The ideal candidate will have 3-5 years of experience handling claims for a commercial insurance carrier. Strong communication skills, both verbal and written, are essential for success in this position. Additionally, the ability to thrive in a team environment, manage time effectively, and meet deadlines is crucial.

Responsibilities:

  • Review and evaluate closed and open claim files against BHSI's Claims Service Standards to ensure adherence to company procedures.
  • Select, assign, and track completion of claim file reviews completed by internal stakeholders.
  • Lead internal claim reviews, which include pre-review data analysis, sample selection, claim reviews, and communication with relevant claims management.
  • Conduct trend analysis and prepare specialized analytic reporting for multiple lines of business and regions.
  • Develop continuous improvement recommendations and work with claims management to implement initiatives.

Salary: $80,000 - $110,000 per year

Benefits:
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
  • Opportunities for professional growth and development within a dynamic organization.

In order to be considered for this position, please submit your resume and cover letter. Only qualified candidates will be contacted for an interview.

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