Anti-Fraud Specialist

hace 2 días

Madrid, Madrid, España Awin A tiempo completo
About the Role

Awin is seeking a highly skilled Fraud Prevention Specialist to join our team. As a key member of our fraud prevention team, you will play a critical role in driving and executing the development and implementation of robust anti-fraud procedures.

Key Responsibilities
  • New Publisher Review: Conduct thorough reviews of new publisher registrations and communications to ensure compliance and authenticity.
  • Regular Audits: Conduct regular audits during the publisher lifecycle to identify and address any anomalies.
  • Fraud Detection and Prevention: Develop and implement comprehensive fraud detection and prevention measures and tools.
  • Record Keeping and Communication: Maintain detailed records of fraud management activities and sanctions, and effectively communicate findings to relevant stakeholders.
  • Investigations and Decision Making: Conduct extensive investigations of publisher activities and documentation for decision making.
  • Process Enhancement: Collaborate with team members and stakeholders to enhance processes, tools, and quality of operations continuously.
Requirements
  • Customer Service and/or Fraud Investigations: At least 2 years' experience in customer service and/or fraud investigations is mandatory.
  • Online Environment Expertise: Relevant experience in an online setting is highly preferred, indicating familiarity with digital platforms and e-commerce environments.
  • Client Service Excellence: Exhibits outstanding client service skills, with a track record of proactivity and a proven ability to enhance client performance.
  • Time Management and Adaptability: Possesses strong time management skills and the flexibility to adapt to changing circumstances and challenges.
  • Technical Proficiency: Demonstrated skill in using the MS Office suite, especially MS Excel and Power BI.
  • AI/ML/LLM Systems Experience: Initial experience with, and a keen interest in, managing and developing AI/ML/LLM systems for anomaly detection.
About Awin

Awin is a leading global affiliate network that connects advertisers with publishers to drive sales and growth. We are proud of our dynamic, social, and inclusive culture, and we welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

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