Hotel Room Service Attendant
hace 1 día
About Four Seasons: We are a luxury hospitality company that values excellence in service. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
**Our Vision**
We strive to be the best hotel in the world by providing exceptional guest experiences. To achieve this, we have created a unique work environment where our employees can grow and develop their skills.
**About the Location**
Four Seasons Hotel Madrid is a historic landmark with modern energy. Located in the heart of the capital, it offers easy access to all key attractions. The hotel features rooftop dining, an award-winning restaurant and bar, and a four-level Wellness Centre with a sun-splashed pool terrace.
**Job Summary**
We are seeking a motivated and experienced Hotel Room Service Attendant to join our team at Four Seasons Hotel Madrid. As a Room Service Attendant, you will be responsible for providing exceptional service to our guests. Your main duties will include:
- Taking orders and serving food and beverages according to Four Seasons standards.
- Knowing our menu and being able to make recommendations to guests.
- Anticipating guests' needs and taking initiative to provide excellent service.
- Handling guest complaints and feedback in a professional manner.
- Cleaning and maintaining room service carts and kitchen areas.
**Requirements**
We are looking for candidates who are passionate about delivering exceptional service and have experience working in a fast-paced environment. You should be able to work well under pressure and as part of a team. A strong knowledge of Spanish and English is essential.
**Compensation**
The estimated annual salary for this position is $45,000 - $60,000 depending on experience. Benefits include health insurance, paid time off, and opportunities for career growth and development.
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