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Customer Service Representative

hace 2 meses


Madrid, Madrid, España General Mills A tiempo completo

About General Mills

General Mills is a leading food company with a rich history of innovation and growth. Our portfolio of beloved brands includes Old El Paso, Häagen-Dazs, Nature Valley, Betty Crocker, Fibre One, and Latina Fresh, among others.

Our Mission

We are committed to becoming the undisputed growth leader in food for the Europe, Australia, and New Zealand (EUAU) region. Our team is passionate about bringing people together with the food they love, and we are seeking talented individuals who share our vision.

About the Role

The Customer Service Intern will play a key role in supporting the Supply Chain team at General Mills. As a member of this team, you will be responsible for providing exceptional customer service, managing order-to-cash processes, and supporting the customer service team with invoicing and claims management.

Key Responsibilities

  • Support the sales team in achieving sales targets
  • Manage order-to-cash processes for customers, ensuring timely and accurate delivery of products
  • Support the customer service team with invoicing and claims management
  • Process invoices from suppliers and manage internal customer claims
  • Report sales data and provide insights to inform business decisions

Requirements

  • Administrative experience in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Proficiency in English and Spanish
  • Computer skills with Microsoft Office and SAP
  • Strong analytical and problem-solving skills