Restaurant Operations Manager
hace 2 semanas
Restaurant Manager Job Description
At Hyatt Corporation, we are seeking a highly skilled Restaurant Manager to oversee the Food and Beverage experience at our Grand Hyatt Barcelona location. As a Restaurant Manager, you will be responsible for leading a team of professionals to deliver exceptional service and high-quality food and beverage experiences to our guests.
Key Responsibilities:
- Develop and implement short and long-term plans for the outlet's operations, ensuring alignment with the hotel's overall strategy.
- Manage the outlet's budget, marketing plans, and objectives, and ensure that they are met within approved plans.
- Implement and maintain F&B sales and marketing programs to drive revenue growth and increase customer satisfaction.
- Direct and oversee the development of employees, including hiring, training, coaching, and performance reviews.
- Coordinate food and beverage operations with other hotel departments to ensure efficient guest service.
- Resolve customer complaints and maintain a high level of customer satisfaction and quality.
- Implement procedures to increase guest and associate satisfaction, and maintain Hyatt standards of service.
- Perform daily walk-throughs to ensure compliance with Department of Health regulations and Hyatt Corporate standards.
Requirements:
- 4+ years of progressive hotel F&B experience, preferably with Hyatt.
- 2+ years in F&B Management roles.
- Service-oriented style with professional presentation skills.
- Proven leadership skills and ability to motivate a team.
- Hotel/Hospitality degree an asset.
- Must possess high energy, entrepreneurial spirit, and effective communication skills.
- Clear, concise written and verbal communication skills.
- Proficient in Microsoft Word and Excel.
- Excellent organizational, interpersonal, and administrative skills.
About Us:
At Hyatt, we care for people so they can be their best. Our values guide our behaviors to bring our purpose to life: Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Join our team and be part of the ever-growing Hyatt family, with 1150 hotels in over 70 countries and recognized as a Great Place to Work Company.
We are passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and opportunities are yours to shape. Your individuality is celebrated, and at the heart of Hyatt is our shared belief that hospitality is more than just a job – it's a career for people who care.
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