Hub Delivery Account Manager

hace 1 día

Málaga, Málaga, España Amazon A tiempo completo

About the Role: We are looking for a dynamic and autonomous Account Manager to join our Last-Mile team, focused on recruiting and managing local stores for the HubDP program. This role requires building relationships with store owners, providing operational support, and driving improvements in delivery services.

Key Responsibilities:

  • Build relationships with HubDP store owners and community leaders.
  • Provide lifecycle management and operational support for on-boarded stores.
  • Support daily management of operations, including monitoring performance, leading meetings, and assigning job duties.
  • Be obsessed with metrics and drive improvements.
  • Find practical solutions to complex problems.
  • Utilize problem-solving and communication skills to influence business and technical audiences.
  • Schedule regular meetings to gather feedback and ensure supervisors have proper tools.
  • Work closely with Operations and CO team to ensure regular communications.
  • Travel to visit HubDP Stores / Delivery Stations (regional level).

Basic Qualifications:

  • A degree.
  • Relevant experience in logistics.
  • Relevant experience in analyzing data to measure/optimize performance.
  • Advanced proficiency in written and verbal Spanish and English.
  • Relevant experience in communicating with a wide range of stakeholders.

Amazon is an equal opportunities employer.

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