Senior Workflow Optimization Manager
hace 2 semanas
**Job Overview**
Dazn is seeking a highly skilled Senior Workflow Optimization Manager to join our Production Services department in Madrid, Spain. As a key member of our Operational Workflow team, you will be responsible for developing and governing live production workflows across our global production estate.
**About the Role**
The ideal candidate will have a strong background in workflow optimization, process excellence, and continuous improvement. You will work closely with our production, operations, technical support teams, and third-party suppliers to ensure workflows are scoped, designed, documented, implemented, and constantly evaluated for maximum efficiency and best user experience.
**Key Responsibilities**
* Work closely with the wider Operational Workflow team to translate requirements into effective workflows that support the successful delivery of production processes and services to deadline.
* Collaborate with production, operations, technical support teams, and third-party suppliers to scope, design, document, implement, and evaluate workflows for maximum efficiency and best user experience.
* Support the discovery and implementation of new production solutions, ensuring third-party services align and integrate with Dazn systems and workflows.
* Advise suppliers and influence the user interface design of proposed solutions, playing a key part in testing and user acceptance of new workflows and platforms.
* Collaborate with Incident Management, Engineering, and Operations in monitoring and supporting the resolution of editorial issues and proposing workflow solutions for recurring problems.
**What We Offer**
We offer a competitive salary of €65,000 - €80,000 per annum, depending on experience, as well as a range of benefits including access to Dazn, medical insurance, flexible compensation policy, refer-a-friend scheme, learning and development resources, opportunity for hybrid working, and access to our internal speaker series and events.
**Requirements**
To be successful in this role, you will need:
- A strong background in workflow optimization, process excellence, and continuous improvement.
- Excellent collaboration and communication skills.
- Ability to work effectively in a fast-paced environment.
- Strong analytical and problem-solving skills.
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