Group Event Coordinator

hace 1 semana


Barcelona, Barcelona, España Miiro Hotels A tiempo completo

About Miiro Borneta Hotel
Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona.

Job Summary
We are seeking a highly organized Group Event Coordinator to join our team at Miiro Borneta Hotel in El Born, Barcelona. The ideal candidate will have experience in group reservation and event management, with excellent communication skills and attention to detail.

Responsibilities
• Coordinate group reservations and events from initial inquiry to event completion
• Collaborate with Sales, F&B, and other hotel departments to ensure smooth execution of events
• Manage rooming lists, memos, and Beo`s
• Review showrooms daily to ensure they are perfect for site inspection
• Maintain consistent communication with clients and respond to their requests promptly and accurately
• Participate in post-event evaluations to identify opportunities for improvement
• Respond to customer requests by phone and email in a professional and responsive manner
• Ensure rigorous follow-up of files and handle special requests in collaboration with relevant teams
• Track group billing in conjunction with the accounting department
• Manage reminders to customers for pending payments and ensure deadlines are met

Requirements
• Experience in a similar role in hospitality or reservation management (ideally group)
• Excellent communication and organizational skills
• Ability to work under pressure and meet deadlines
• Proficiency in using software such as Apaléo PMS

Compensation and Benefits
The estimated salary for this position is €28,000 - €35,000 per year, depending on experience. Additionally, you will enjoy a range of benefits including comprehensive health insurance, paid time off, and access to training and development opportunities.


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