Client Success Partner
hace 2 semanas
The Client Success team at Gartner follows a Client for Life Philosophy, ensuring every client receives value far exceeding their investment.
Associates in this role seek to understand and surface client business priorities, breakdown challenges, and identify effective ways to support clients in making informed decisions.
Responsibilities include onboarding clients, proving the concept of Gartner services, and stimulating client engagement with products used by large client teams.
Key Responsibilities:
- Build and manage relationships with clients across various business functions, ensuring they are successful in utilizing Gartner services.
- Introduce Gartner services and capabilities to new clients, communicating value to decision-makers.
- Facilitate client calls, understand client priorities, and recommend programs of action that drive high value and return on investment.
- Collaborate with internal Gartner partners to overcome obstacles and maximize value delivered to clients.
Requirements:
- 2+ years of relevant professional experience or internship.
- Proven track record of success fueled by a passion for delighting clients.
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
- Bachelor's or Master's degree preferred.
- Ability to use German at a business level (reading/writing/speaking).
What We Offer:
- Competitive rewards and benefits package.
- Collaborative, team-oriented culture that embraces diversity.
- Professional development and unlimited growth opportunities.
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