Client Success Advocate
hace 3 semanas
We're seeking a highly motivated Client Success Partner to join our team at Gartner. As a Client Success Partner, you will be responsible for ensuring that every Gartner client receives value far exceeding their investment. You will work closely with clients to understand their business priorities, challenges, and goals, and develop strategies to support their success.
Key Responsibilities- Build and manage relationships with clients across various business functions to ensure they are successful in utilizing their Gartner subscription.
- Introduce Gartner services and capabilities to new clients and communicate value to decision makers.
- Facilitate client calls, understand client priorities, and recommend programs of action that drive high value and return on investment.
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients.
- Conduct regular reviews of client performance and key engagement metrics.
- 2+ years of relevant professional experience or internship.
- Proven track record of success fueled by a passion for delighting clients.
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
- Bachelor's or Master's degree preferred.
- Ability to use German at a business level (reading/writing/speaking).
We offer a highly competitive rewards and benefits package, a collaborative team-oriented culture that embraces diversity, and professional development and unlimited growth opportunities.
At Gartner, we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
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