Housekeeping Coordinator

hace 1 mes


Barcelona, Barcelona, España The Ritz-Carlton A tiempo completo

As a key member of our Housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and service in our hotel. Your primary duties will include running sold room reports, verifying room status, and determining discrepant rooms. You will also prioritize room cleaning, update the status of departing guest rooms, and assist Housekeeping management in managing daily activities.

You will act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry, documenting and resolving issues with discrepant rooms with the Front Desk. You will prepare and distribute room assignments to Housekeeping staff, record, monitor, and update the list of 'Do Not Disturb' rooms.

Additionally, you will ensure that vacant dirty rooms are cleaned by the necessary time, assign rush rooms and rooms previously on the 'Do Not Disturb' list, and complete required Housekeeping paperwork. You will also follow all company and safety and security policies and procedures, report any maintenance problems, safety hazards, accidents, or injuries, and complete safety training and certifications.

As a representative of The Ritz-Carlton, you will ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. You will welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.

You will also ensure adherence to quality expectations and standards, develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees.

**Preferred Qualifications:**

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience

**The Ritz-Carlton is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day.

The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next.

It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.

As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values.

And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.


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