Technology Operations Director

hace 9 horas


Madrid, Madrid, España Mygwork A tiempo completo

About WPP
WPP is a creative transformation company, utilizing the power of creativity to build better futures for its people, planet, clients, and communities. As an inclusive employer and a member of myGwork, the largest global platform for the LGBTQ+ business community, WPP fosters a diverse and welcoming work environment.

Our Technology Transformation
WPP's Global CIO is leading a significant evolution of Enterprise Technology capabilities, bringing together over 2,500 technology professionals into an integrated global team. This team will play a crucial role in enabling the ongoing transformation of our agencies and functions.

Your Role: Regional Director of Technology Operations - EMEA
As Regional Director of Technology Operations - EMEA, you will ensure the smooth and efficient operation of technology across your region. You will lead the delivery of comprehensive end-user support, overseeing agile teams that provide exceptional service and innovative solutions. Your strategic leadership will be essential in driving operational excellence, enhancing user productivity, and contributing to WPP's broader Enterprise Technology transformation.

Key Responsibilities

  1. Develop and execute a regional ET operations strategy aligned with WPP's overarching Technology Operations and ET strategy.
  2. Partner with Cluster Directors, the Senior Director of Tech Ops, and the broader Tech Ops management team to translate business priorities into actionable ET initiatives.
  3. Identify and champion technology opportunities to optimize business processes, enhance efficiency, and drive innovation within the region.
  4. Manage the regional Tech Ops budget, ensuring optimal resource allocation and cost-effectiveness.
  5. Oversee the day-to-day technology operations within the region, with a strong focus on delivering exceptional end-user support through deskside and executive support teams.
  6. Effectively balance the demands and priorities of various clusters with available resources across regional teams.

Critical Success Factors:
  • Deliver secure, reliable, and high-quality technology operations services, ensuring all services meet or exceed defined SLAs and performance targets.

Compensation Package:
The estimated salary for this position is approximately £100,000-£150,000 per annum, depending on experience and qualifications. This includes a competitive base salary, bonus structure, and benefits package designed to attract and retain top talent in the industry.

What You'll Gain:
By joining WPP as the Regional Director of Technology Operations - EMEA, you will gain valuable experience in leading technology operations teams, developing strategic plans, and driving business growth. You will also have the opportunity to work with a talented team of professionals, collaborate with international partners, and contribute to WPP's mission of building better futures for all stakeholders.


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