Technical Service Delivery Strategist
hace 3 semanas
About Boomi
Boomi, a fast-growing company, is dedicated to connecting everyone to everything, anywhere. Our award-winning integration and automation platform helps organizations power their business future. We hire trailblazers who can solve challenging problems, make a real impact, and want to be part of building something big.
Join the Team
We are seeking an experienced Technical Service Delivery Strategist to join our Customer Operations & Strategy - Shared Services team. In this role, you will empower service delivery teams, ensure delivery excellence, engage in service offer governance, and participate in the offer lifecycle process. This requires deep partnership with the business (Sales, Marketing, Product, Support, Services) and our customers to develop post-sales technical services that drive customer satisfaction and loyalty.
Your Achievements
- Develop and enable post-sales technical services to enhance customer experience and retention.
- Collaborate with cross-functional teams to deliver exceptional customer experiences.
- Participate in the development of service offers that meet customer needs.
Work Environment
This is a hybrid office/remote role where you will work at least 3 days per week from our stunning Barcelona office and 2 days from home. We value flexibility and believe in creating a work environment that supports your well-being and productivity.
Compensation Package
The estimated annual salary for this role is around $120,000, depending on your qualifications and experience. We also offer a competitive benefits package, including health insurance, retirement plans, and paid time off.
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