Service Delivery Professional
hace 2 semanas
We are looking for a highly skilled Service Delivery Professional to join our team. In this role, you will be responsible for providing exceptional customer service and technical support to our clients.
You will take incoming user requests, solve requests/incidents that require a higher level of technical knowledge, and maintain knowledge and expertise associated with applications specific to users. You will also proactively update customers with status and resolution progress.
**Key Responsibilities**- Take incoming user requests
- Solve requests/incidents that require a higher level of technical knowledge
- Maintain knowledge and expertise associated with applications specific to users
- Proactively update customers with status and resolution progress
We offer a competitive salary and benefits package, including:
- Full-time 39 hours/week temporary contract: Monday to Friday, from 09.00 to 18.00
- Salary 19,000 euros gross/year + up to 1,900 euros gross/year in bonus
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
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