Trade Asset Technical Operations Specialist

hace 1 semana


Barcelona, Barcelona, España Nestlé Sa A tiempo completo
Role Summary

As a Trade Asset Technical Operations Specialist at Nestle Sa, you will be instrumental in ensuring the seamless operation and maintenance of our trade assets, such as coffee and beverage machines. Working closely with Sales Teams, Operations, and external providers, your primary responsibility will be to manage technical support and servicing to guarantee optimal performance, enhance customer satisfaction, and minimize downtime.

A Day in the Life
  • Oversee installation, calibration, and troubleshooting of Nestle Professional equipment to ensure compliance with company standards, market settings, and best practices.
  • Collaborate with sales teams to align equipment with customer needs and operational goals.
  • Plan and coordinate with external service providers and internal teams to ensure seamless technical service delivery.
Key Responsibilities
  • Maintain detailed service records and create protocols for installation, preventive, and corrective maintenance.
  • Monitor performance metrics to continually improve service quality.
  • Communicate with operations teams to provide feedback and discuss tactics on specific equipment models.
  • Support and maintain risk assessments and method statements involved with machines in the market.
What Will Make You Successful?

This position is ideal for an organized and analytical professional who thrives in a fast-paced, customer-centric environment and enjoys hands-on problem-solving. Planning expertise, troubleshooting skills, and a customer-focused approach are critical in driving the success of this role.

The ideal candidate will have experience working within a matrix environment, managing stakeholders, and quality management systems. Additionally, they should possess pragmatic issue resolution skills, customer-facing experience, planning and reporting skills, and the ability to create and embed standard routines, processes, and documentation.

About Us

Nestle Sa is a leading food and beverage company driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity, and respect for our future. With over 308,000 employees worldwide, we have a strong presence in more than 85 countries.



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