Technical Operations Specialist
hace 1 mes
About Amazon Spain Fulfillment, S.L.U.
A leading provider of e-commerce and cloud computing services. The company's operations in Spain involve managing a network of warehouses, delivery stations, and other facilities to ensure timely and efficient order fulfillment.
Salary Range: €45,000 - €60,000 per annum, depending on experience and qualifications.
Job Description:
We are seeking a skilled Technical Operations Specialist to join our team at the Amazon Maintenance Operations Center (AMOC) in Barcelona. The successful candidate will be responsible for monitoring alarm systems, dispatching local vendors, assisting site maintenance and operations personnel with troubleshooting efforts, and administering requisite systems for data accuracy and communications.
Main Responsibilities:
- Respond to and triage incoming work requests within standard service level agreements (SLAs).
- Manage remote works from start to end, including work order/purchase order raising and receipting.
- Communicate effectively and efficiently with stakeholders (RME, Ops, H&S etc).
- Provide updates on vendor status, take the lead on coordinating works during an escalation.
- Escalates issues appropriately to ensure the integrity of Amazon equipment reliability.
- Monitor and manage refrigeration alarms systems.
- Monitor and manage Building Management System alarms.
Required Skills and Qualifications:
- A technical degree (BEng or BSc) is required.
- Experience of maintenance systems, contractor management, and CMMS systems (Infor EAM, Maximo, etc...) is essential.
- Proficient in English and Portuguese (B2 minimum) language skills are necessary for effective communication.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development in a dynamic and fast-paced environment.
- Collaborative and inclusive team culture.
Why Choose This Role?
- You will have the opportunity to work on complex technical projects and contribute to the development of innovative solutions.
- You will be part of a highly motivated and collaborative team that values diversity, equity, and inclusion.
- You will have access to cutting-edge technology and training opportunities to enhance your skills and knowledge.
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