Aeronautical Technical Support Specialist

hace 1 mes


La Coruña, La Coruña, España Centum Research And Technology A tiempo completo
About Us

CENTUM research & technology, a leading innovator in aeronautical mission systems, is seeking a skilled Field Support Engineer to join our team. Our mission is to develop and market cutting-edge solutions for emergency, security, defense, and aerospace applications.

Job Summary

We are looking for a highly motivated and experienced Field Support Engineer to provide technical support to our clients worldwide. As a key member of our team, you will be responsible for ensuring the highest level of technical support and customer service before and after sales.

Key Responsibilities
  • Provide exceptional technical support to clients, including troubleshooting and issue resolution.
  • Collaborate with the sales team to build strong client relationships and identify new business opportunities.
  • Perform worldwide mission flights, providing necessary technical support in the field.
  • Work with the Product team to provide feedback and contribute to the development of new products and technologies.
  • Maintain accurate records of technical support activities and customer interactions.
  • Provide training and technical expertise to end-users and international partners.
  • Perform mission analysis and debriefings to improve customer operating skills.
Requirements
  • Bachelor's degree in Aeronautical, Telecommunications or Electrical Engineering, or related field.
  • At least 2 years of technical support or related experience in the aeronautical or similar industry.
  • Desirable knowledge of manned and unmanned aircraft systems, including fixed-wing and rotary aircraft.
  • Excellent problem-solving, communication, and interpersonal skills.
  • Ability to work independently and as part of a team, with a strong attention to detail.
  • Willingness to travel frequently, both domestically and internationally.
  • Advanced English level is a must: It is the day-by-day language for engaging international providers & customers.
Soft Skills
  • Methodical and organized person.
  • Used to working in a dynamic and flexible environment.
  • Autonomy and responsibility.
  • Ability to take on new challenges.
Other Skills
  • Programming skills, experience working on Linux systems.
  • Technology-oriented: Our products are based on high-tech solutions and we would like that you feel comfortable working for systems for rescuing missing people based on mobile geolocation.
What We Offer
  • Competitive compensation plan.
  • Full-time, permanent contract.
  • 24 vacation days + 24th and 31st December + Public Holidays.
  • Flextime.
  • Free Friday afternoons and summer afternoons.
  • Flexibility to work some days from home.
  • Other benefits paid from the gross salary (ticket restaurant, transport tickets, nursery tickets).
  • Permanent internal training + your own budget for external training.
  • Team-building activities.
  • Work with the latest technologies + Career progress opportunities.
At Centum, equality and diversity are essential values. We are committed to creating an inclusive, discrimination-free workplace where everyone is respected. Each individual's unique perspective enhances our team, driving a collaborative culture that promotes shared growth and success.

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