Aeronautical Technical Support Specialist
hace 2 semanas
CENTUM Research and Technology is a leading developer of aeronautical mission systems, dedicated to creating innovative solutions for emergency and security applications.
Our team of experienced engineers has a clear vision: to improve people's lives through cutting-edge technology.
Job DescriptionWe are seeking a skilled Field Support Engineer to join our team and contribute to the success of our aeronautical projects.
As a Field Support Engineer, you will be responsible for providing exceptional technical support to clients, including troubleshooting and issue resolution.
Key Responsibilities:- Provide technical support to clients, including troubleshooting and issue resolution.
- Collaborate with the sales team to build strong client relationships and identify new business opportunities.
- Perform worldwide mission flights, providing necessary technical support in the field.
- Work with the Product team to provide feedback and contribute to the development of new products and technologies.
- Maintain accurate records of technical support activities and customer interactions.
- Provide training and technical expertise to end-users and international partners.
- Perform mission analysis and debriefings to improve customer operating skills.
- Bachelor's degree in Aeronautical, Telecommunications or Electrical Engineering, or related field.
- At least 2 years of technical support or related experience in the aeronautical or similar industry.
- Desirable knowledge of manned and unmanned aircraft systems, including fixed-wing and rotary aircraft.
- Excellent problem-solving, communication, and interpersonal skills.
- Ability to work independently and as part of a team, with a strong attention to detail.
- Willingness to travel frequently, both domestically and internationally.
- Advanced English level is a must: It is the day-by-day language for engaging international providers & customers.
- Competitive compensation plan
- Full-time, permanent contract
- 24 vacation days + 24th and 31th December + Public Holidays
- Flextime
- Free Friday afternoons and summer afternoons
- Flexibility to work some days from home
- Other benefits paid from the gross salary (ticket restaurant, transport tickets, nursery tickets)
- Permanent internal training + your own budget for external training
- Team-building activities
- Work with the latest technologies + Career progress opportunities
We are committed to creating an inclusive, discrimination-free workplace where everyone is respected.
Each individual's unique perspective enhances our team, driving a collaborative culture that promotes shared growth and success.
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