Risk Investigations Team Lead
hace 6 días
Job Title: Risk Investigations Team Lead
About the Role:
Payoneer is seeking a highly motivated and experienced Risk Investigations Team Lead to join our team in Madrid. As a Risk Investigations Team Lead, you will be responsible for leading a team of FinCrime investigators/risk analysts, coaching, training, and motivating them to achieve their goals. You will also be responsible for ensuring that FinCrime/Risk Operations are performed smoothly, effectively, and efficiently, while meeting regulations and SLAs.
Key Responsibilities:
* Lead a team of FinCrime investigators/risk analysts
* Coach, train, motivate, and drive the performance of the team, provide ongoing feedback, foster teamwork, and collaboration, and meet team and company-related goals
* Ensure FinCrime/Risk Operations are performed smoothly, effectively, and efficiently, while meeting regulations and SLAs
* Support the team to achieve its operational objectives, manage workloads and overall drive operational excellence by setting individual and team KPIs while keeping team committed and motivated
Requirements:
* At least 3 years of experience as a leader of risk/compliance teams
* At least 3 years of relevant professional experience in online risk/compliance management, fraud prevention, or compliance/risk with a global payment/remittance/e-commerce platform, chargebacks, and disputes
* Excellent communication skills in English (both written and spoken), another language is a plus
* Bachelor's degree
What We Offer:
* A dynamic and global work environment
* Opportunities for professional growth and development
* A competitive salary and benefits package
How to Apply:
If you are a motivated and experienced Risk Investigations Team Lead looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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