Risk Investigations Team Lead
hace 3 días
Job Summary
Payoneer is seeking a highly motivated and experienced Risk Analyst Team Lead to join our team in Madrid. As a Risk Analyst Team Lead, you will be responsible for leading a team of FinCrime investigators/risk analysts, coaching, training, and motivating them to achieve their goals. You will also be responsible for ensuring FinCrime/Risk Operations are performed smoothly, effectively, and efficiently, while meeting regulations and SLAs.
Key Responsibilities
Lead a team of FinCrime investigators/risk analysts
Coach, train, motivate, and drive the performance of the team, provide ongoing feedback, foster teamwork, and collaboration, and meet team and company-related goals
Ensure FinCrime/Risk Operations are performed smoothly, effectively, and efficiently, while meeting regulations and SLAs
Support the team to achieve its operational objectives, manage workloads and overall drive operational excellence by setting individual and team KPIs while keeping team committed and motivated
Requirements
At least 3 years of experience as a leader of risk/compliance teams
At least 3 years of relevant professional experience in online risk/compliance management, fraud prevention, or compliance/risk with a global payment/remittance/e-commerce platform, chargebacks, and disputes
Excellent communication skills in English (both written and spoken), another language is a plus
Bachelor's degree
About Payoneer
Payoneer (NASDAQ: PAYO) is the world's go-to partner for digital commerce, everywhere. From borderless payments to boundless growth, Payoneer promises any business, in any market, the technology, connections and confidence to participate and flourish in the new global economy. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world's leading brands, Payoneer offers a universe of opportunities, open to you.
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