Travel Consultant

hace 1 mes


Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo
About Exoticca Travel Co

Exoticca Travel Company is a dynamic team offering affordable holiday packages to worldwide destinations.

Job Summary

We seek sales agents to provide exceptional customer service and deliver high-end experiences. Key responsibilities include handling customer inquiries, identifying needs, applying best practices, managing requests, demonstrating knowledge of products, and maintaining operational integrity.

Responsibilities
  • Handle customer inquiries and provide personalized recommendations
  • Identify customer needs, preferences, and budget
  • Apply best practices to deliver high-end customer experiences
  • Manage customer requests, complaints, and refunds
  • Demonstrate strong knowledge of our products and packages
  • Maintain operational integrity and follow policies and procedures
Requirements

To be successful in this role, candidates should have:

  • Previous sales experience with a proven track record of success
  • Strong communication, negotiation, and problem-solving skills
  • Flexibility to work rotating shifts, including evenings and weekends
  • Fluency in French, with additional languages preferred
  • Previous contact center experience in the travel industry
  • Degree in Hospitality, Travel, or Tourism, or relevant field
  • Knowledge of CRM software, travel trends, and Salesforce
Benefits

The successful candidate will enjoy:

  • Competitive compensation package and ambitious commissioning plan
  • Flexible compensation management and private health insurance
  • Hybrid work model with 3 days remote work and 2 days in the office per week
  • Offices located in the heart of Barcelona

A competitive salary around €28,000 per year (based on the Spanish average salary for a sales agent) reflects the value we place on our employees' expertise and dedication. Apply now to join our dynamic team and discover new opportunities.



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