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Technical Program Manager, Care
hace 1 mes
As a Technical Program Manager at Vista, you will lead large-scale, company-wide projects to deliver against the strategic goals of the Continuous Improvement team. You will define and lead project scope, plan/achievements, dependencies, and risks. Your goal will be to lead continuous improvements projects that have a measurable impact on the business.
Key Responsibilities:
Lead large-scale, company-wide projects to deliver against the strategic goals of the Continuous Improvement team.
Define and lead project scope, plan/achievements, dependencies, and risks.
Lead continuous improvements projects that have a measurable impact on the business.
Coordinate and lead all project communications and meetings–keeping all team members appraised of project status, next steps/actions, impediments, and potential risks and/or trade-offs.
Prepare and deliver status updates to the senior management team regarding progress to key performance indicator targets.
Analyze historical and segmentation data to identify trends and insights to identify potential focus areas for the team.
Evaluate, recommend, and implement opportunities to improve internal processes and tools to improve delivery excellence.
Deliver results that meet individual and team goals.
Work with subject matter experts to lead and drive new technology initiatives and evaluations.
Develop and champion processes for efficiency and scale in our organization.
Requirements:
5+ years of experience in project management; experience working in an agile project management environment is a strong plus.
2+ years of technical program management experience.
Strong project management skills, inclusive of prioritizing requirements, identifying achievements/dependencies, removing blockers and leading risk & impact.
Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules.
Experience with project management software tools (i.e., JIRA, Trello, Slack, etc.) as well as Microsoft Excel and reporting tools (i.e., Tableau, Looker, Quicksight, etc.).
Nice to Have:
People management experience is a plus.
Must drive an attitude to go beyond individual project status and think about ways to improve processes, align team members, and deliver greater results.
Experience with Lean, Operation Excellence, or Six Sigma methodologies.
PMP certification.
Why You'll Love Working Here:
Vista is an award-winning Remote-First company. We're an inclusive community that strives to hire individuals that add new ideas and perspectives to our teams and enhance our culture. We strongly encourage you to apply—even if you feel that you don't meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.
