Empleos actuales relacionados con Technical Support Specialist - Santa Cruz de Tenerife, Santa Cruz de Tenerife - GRUPO CRIT
-
Technical Support Specialist
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoJob DescriptionGrupo Crit is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers via various communication channels.Key Responsibilities:Interact with customers to understand their technical issues and provide timely...
-
Technical Support Specialist
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoJob DescriptionGrupo Crit is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers via various communication channels.Key Responsibilities:Interact with customers to understand their technical issues and provide timely...
-
Technical Support Specialist
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoJob SummaryAt Grupo Crit, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and problem-solving abilities to our customers via various communication channels.Key Responsibilities- Identify, evaluate, and prioritize customer problems and...
-
Technical Support Specialist
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completo**Job Summary**We are seeking a skilled Technical Support Specialist to join our team at Grupo Crit. As a Technical Support Specialist, you will be responsible for providing technical support and problem-solving abilities to our customers via telephone, e-mail, and the web.**Key Responsibilities**Interact with customers to identify, evaluate, and prioritize...
-
Technical Support Specialist
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoJob Summary:As a Technical Support Specialist at Grupo Crit, you will be responsible for providing exceptional technical support to our customers via various communication channels. Your primary goal will be to identify, evaluate, and prioritize customer problems and complaints, and develop effective plans to resolve them.Key Responsibilities:- Interact with...
-
Technical Support Specialist
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoJob Summary:As a Technical Support Specialist at Grupo Crit, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary goal will be to identify, evaluate, and prioritize customer problems and complaints, and to develop effective plans to resolve them.Key Responsibilities:• Interact with customers...
-
Technical Support Specialist with French
hace 2 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Serem A tiempo completoJob SummaryWe are seeking a highly motivated and multilingual Technical Support Specialist to join our Service Desk team. As a Technical Support Specialist, you will be responsible for providing technical support and IT solutions to French-speaking users facing computer-related issues. The ideal candidate will have a high level of French proficiency, fluency...
-
Technical Support Specialist
hace 2 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoHelp Desk Agent Role in Tenerife, Spain: We are looking for a skilled Technical Support Specialist to join our team at Grupo Crit. As a key member of our support team, you will interact with customers, identify problems, and provide technical support in a new and expanding Flag-ship center. Key Responsibilities:Providing Technical Support: You will provide...
-
Technical Support Specialist
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoJob SummaryAs a Technical Support Specialist at Grupo Crit, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary goal will be to identify, evaluate, and prioritize customer problems and complaints, and to develop effective plans to resolve them. You will work closely with departmental staff to...
-
Technical Support Specialist
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoJob SummaryAs a Technical Support Specialist at Grupo Crit, you will be responsible for providing top-notch technical support to our customers via various communication channels. Your primary goal will be to identify, evaluate, and prioritize customer problems and complaints, and then develop effective plans to resolve them. You will work closely with our...
-
Technical Support Specialist
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoJob SummaryAt Grupo Crit, we are seeking a highly skilled and customer-focused Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support and problem-solving abilities to our customers via various communication channels.Key ResponsibilitiesInteract with customers via...
-
Technical Support Specialist
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoJob SummaryAs a Technical Support Specialist at Grupo Crit, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary goal will be to identify, evaluate, and prioritize customer problems and complaints, and to analyze and resolve them in a timely and efficient manner.Key ResponsibilitiesInteract...
-
Technical Support Specialist German-English
hace 7 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoJob ResponsibilitiesAt Grupo Crit, we are looking for a highly skilled Technical Support Specialist to join our team. The ideal candidate will be responsible for interacting with customers via telephone, email, and the web, providing technical support and problem-solving abilities.Key Responsibilities:• Identify, evaluate, and prioritize customer problems...
-
Technical Support Specialist
hace 3 meses
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Serem A tiempo completoPosition: Service Desk SpecialistContract Type: PermanentWork Schedule: Full-timeAbout the Role:We are looking for dedicated individuals to enhance our Service Desk team, focusing on delivering exceptional customer support for an international initiative aimed at assisting Norwegian-speaking users with their technical inquiries and IT challenges.Key...
-
Technical Support Specialist
hace 1 mes
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Serem A tiempo completoPosition: Service Desk SpecialistContract Type: PermanentWork Schedule: Full-timeAbout the Role:We are looking for dedicated individuals to enhance our Service Desk team, focusing on delivering exceptional customer support for an international initiative aimed at assisting Norwegian-speaking users with their technical inquiries and IT challenges.Key...
-
Technical Support Specialist
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoSupport Analyst First LineAt Grupo Crit, we are seeking a highly skilled and customer-focused Support Analyst First Line to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support and problem-solving abilities to our customers.Key Responsibilities:Interact with customers via various...
-
Technical Support Specialist
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoSupport Analyst First LineAt Grupo Crit, we are seeking a highly skilled and customer-focused Support Analyst First Line to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support and problem-solving abilities to our customers.Key Responsibilities:Interact with customers via various...
-
Technical Support Specialist
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoJob DescriptionJob Title: Support Analyst First LineJob Summary: We are seeking a highly skilled and customer-focused Support Analyst First Line to join our team at Grupo Crit. As a key member of our support team, you will be responsible for providing exceptional technical support and problem-solving abilities to our customers.Responsibilities:Interact with...
-
Technical Support Specialist
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoJob DescriptionJob Title: Support Analyst First LineJob Summary: We are seeking a highly skilled and customer-focused Support Analyst First Line to join our team at Grupo Crit. As a key member of our support team, you will be responsible for providing exceptional technical support and problem-solving abilities to our customers.Responsibilities:Interact with...
-
Technical Support Specialist
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoJob DescriptionAt Grupo Crit, we are committed to providing exceptional customer service through our continuous selection process. As a Support Analyst First Line, you will play a vital role in ensuring our customers receive top-notch technical support and problem-solving abilities.Key Responsibilities:Interact with customers via various channels, providing...
Technical Support Specialist
hace 2 meses
We are seeking a skilled Technical Support Specialist to join our team at GRUPO CRIT. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers via various communication channels.
Key Responsibilities- Customer Interaction: Respond to customer inquiries, resolve technical issues, and provide solutions to problems via phone, email, and web.
- Problem Identification: Identify, evaluate, and prioritize customer problems and complaints to ensure timely resolution.
- Analysis and Resolution: Analyze customer problems, formulate plans of resolution, and assist in identifying resolution gaps at the helpdesk.
- Knowledge Base Management: Author knowledge base submissions to enhance customer support and resolution processes.
- Training and Development: Participate in departmental training activities, including training programs on new technologies, procedures, and customer service enhancements.
- Customer Service: Work with departmental staff to promote, develop, and maintain strong customer service values.
- Issue Escalation: Escalate unresolved issues to support leads and designated service groups.
Requirements: To be successful in this role, you will need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
